Hotel Sales and Event Coordinator Specialist

1 month ago

Darwin city centre, Northern Territory, Australia Hilton Hotels Full time

Company Overview:

Hilton Hotels & Resorts is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.

Job Description:

The Events Sales Coordinator plays a crucial role in coordinating negotiation processes, Letters of Agreement, secretarial backup, hotel inspections or any other specific projects assigned under the guidance and supervision of the Banquet Sales Manager and the Events Sales Coordinator.

Key Responsibilities:

  • Handle incoming telephone calls and provide initial suggestions on sales enquiries.
  • Assist the Banquet Sales Managers in liaising with other departments for information (e.g. liaise with Banquet operations for floor plans and equipment / liaise with the Chef for special menus, etc.).
  • Maintain a good understanding of clients serviced by designated Managers.
  • Update the group chart and prepare relevant reports.
  • Conduct site inspections if required.
  • Sending out post-event critique forms with thank you letters at the end of each event.
  • Assist in ad-hoc projects as assigned by the supervising Banquet Managers and / or Director of Banquet Sales / Assistant Director of Banquet Sales.

What We're Looking For:

  • University graduate.
  • Minimum 1 year of experience in a similar capacity with international chain hotels.
  • Excellent command of written and spoken English and Chinese to meet business needs.
  • Good communication and interpersonal skills.
  • Good team player.
  • Able to work under pressure and deal with stressful situations during busy periods.

Compensation Package:

We offer a competitive salary of approximately $55,000 per annum, depending on experience and qualifications, plus benefits such as health insurance, retirement plan, and paid time off.

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