Relationship Manager

2 weeks ago


Bendigo, Victoria, Australia beBeeCustomerOriented Full time $70,000 - $105,000
Job Description:

As a Personal Banker, your primary responsibility is to deliver exceptional customer experiences by meeting the end-to-end banking needs of our customers. This involves identifying and understanding their current and future goals, designing tailored solutions that meet their objectives and interests.

Key Responsibilities:
  • Delivering value-added solutions for both the bank and our customers.
  • Developing a deep understanding of customers' needs, crafting solutions that meet their requirements and exceed their expectations.
  • Staying ahead of industry changes, educating and supporting customers with their digital literacy and online banking needs as we continue to innovate our offerings.
  • Guiding customers through personalized lending solutions, exploring tailored personal loan and credit card options to help them achieve their goals.
What You Will Bring:
  • A proven ability to drive sales results through solutions that truly meet customer needs.
  • The confidence to communicate effectively with new and existing customers face-to-face and over the phone.
  • The ability to build strong relationships and rapport with customers and colleagues.
  • A genuine eagerness to understand and share what makes us unique in the market.
  • A collaborative mindset - teamwork is essential for achieving our goals.
  • Experience in consumer lending would be advantageous but not essential.


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