Relationships and Partnerships Professional

6 days ago

Bendigo, Victoria, Australia beBeeRelationship Full time $62,000 - $86,000
Job Description:

The successful candidate will be responsible for fostering and cultivating long-term and sustainable relationships with participants, their family members, support workers, and other stakeholders. This involves creating a clear and consistent point of contact for all parties involved.

As a central point of contact, the Relationship Manager will assess participant needs, develop Hearth's support program, and maintain relationships with support coordinators, house supervisors, and other relevant external stakeholders. They will also lead the Support Worker teams to provide responsive, person-centered care that enables participants to progress toward their goals.

Responsibilities include reporting on client progress, preparing submissions for NDIS plan reviews as required, coordinating staff rosters, and ensuring compliance with policies and procedures. Additionally, the successful candidate will have a proven client-centred approach, excellent time management and organisational skills, and high levels of resilience.

  • Key Responsibilities:
  • Assessing participant needs and developing Hearth's support program
  • Maintaining relationships with support coordinators, house supervisors, and other relevant external stakeholders
  • Leading the Support Worker teams to provide responsive, person-centered care
  • Reporting on client progress and preparing submissions for NDIS plan reviews
  • Coordinating staff rosters and ensuring compliance with policies and procedures
Requirements:
  • Essential Skills and Qualifications:
  • Proven experience working in the disability sector, preferably in a supervisory or managerial role
  • Professional level of administrative and business communication skills, including case noting and report writing
  • Excellent time management and organisational skills
  • Proven client-centred approach with the ability to advocate for Participants and an understanding of complex disability and trauma
  • Strong interpersonal skills and high levels of resilience
Benefits:
  • Why Work at Our Organisation?:
  • Join a rapidly growing organisation with a warm and supportive culture
  • Small, fun, and supportive team based in Central Bendigo
  • Flexible working hours and the option to work remotely
  • Opportunities for career development and progression to other roles within the organisation
  • Travel compensation, work laptop, and mobile phone provided

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