Patient Liaison Representative

3 days ago

Australia beBeeCustomer Full time $65,240 - $69,600

Job Title: Liaison Officer

\

We are seeking a skilled and compassionate Liaison Officer to work at our hospital.

\

About the Role:

\

The successful candidate will be responsible for providing exceptional customer service to patients and family members, processing admissions in a timely and efficient manner, and ensuring all patients have financially consented to care.

\

Key Responsibilities:

\
  • \
  • Respond to patients, visitors, specialists, and other staff in a courteous and helpful manner.\
  • Process all preadmission registrations and documentation via HABS.\
  • Liaise with relevant services providers to seek approval documents for admission.\
  • Provide estimates for hospitalisation costs in line with hospital fees.\
  • Complete health fund checks.\
  • Receipt all payments and balance on a daily basis.\
  • Be the first point of contact for escalation as Team Leader.\
    • \

Requirements:

\
  • \
  • Exceptional customer service and interpersonal skills.\
  • Able to work 10-12 hour shifts.\
  • Able to work night shift on rotation.\
  • Previous hospital, emergency centre or medical centre administration experience preferable.\
  • Previous team leader experience.\
  • Understanding of Private Health Insurance and Health Fund Eligibility (Desirable).\
    • \

What We Offer:

\
  • \
  • Flexible work arrangements to support work-life balance.\
  • Save tax and increase your take home pay by salary packaging your everyday living expenses and bills.\
  • Subsidised On-Site Parking.\
  • A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, wellbeing programme, employee assistance programme.\
  • A positive and inclusive team based on respect, shared standards, strong values and commitment to serving others.\
  • 12 weeks paid parental leave and 2 weeks paid partner leave available after 6 months service, in addition to government scheme.\
  • Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options for those who may celebrate significant cultural events.\
  • Professional development through Graduate Certificates, skills development courses, bursaries, grants and partnerships with leading Universities.\
  • Career development opportunities to challenge yourself, grow and make meaningful difference.\

  • Patient Service Representative

    1 day ago

    Australia beBeeCustomerCare Full time $60,000 - $80,000

    Job Title: Patient Service RepresentativeJob Summary:We are seeking an experienced patient service representative to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer care and ensuring the smooth operation of our clinic.Key Responsibilities:Coordinate patient medical cases and priorities...

  • Dental Patient Advocate

    2 days ago

    Australia beBeeTreatment Full time $69,000 - $90,000

    Dental Treatment Coordinator RoleThe primary goal of this position is to provide exceptional support to patients undergoing treatment. As a key member of the dental team, you will play a pivotal role in converting patient treatment plans and leads generated by marketing efforts.To excel in this position, you must possess excellent organizational skills, be...

  • Industrial Liaison

    3 days ago

    Australia beBeeIndustrial Full time $95,000 - $105,000

    **Industrial Liaison Role**This is an opportunity to work with a dynamic organization that advocates for workers' rights and represents firefighters in Queensland.We are seeking a skilled individual to provide initial responses to member inquiries and issues. Under the supervision of experienced officers, you will assist with policy writing, negotiation, and...

  • Customer Liaison

    3 days ago

    Australia beBeeCustomerService Full time $55,000 - $85,000

    **Job Opportunity:** Customer Liaison / ReceptionistWe are seeking a professional and personable individual to join our team as a Customer Liaison / Receptionist. The successful candidate will be the first point of contact for our business, representing our prestige brand with professionalism, manner, and overall behaviour.The ideal candidate will have...

  • Professional Liaison Officer

    3 days ago

    Australia beBeeAdministrative Full time $50,000 - $70,000

    About the RoleWe are currently seeking a skilled Professional Liaison Officer who will be responsible for providing an excellent service to our patients. Key responsibilities include:reception and general administration duties including; bookings, point of contact at the clinic, complete all billing and invoicing for our patients;working within a...

  • Referrer Liaison Officer

    3 days ago

    Australia Jones Radiology Full time

    Represent a premium market brand with a leading medical imaging practice- Balance relationship building with sales in this unique and rewarding role- Cultivate referrer and allied health relationships to maximise brand impact- Enjoy a competitive remuneration package with a range of employee benefits**Job Purpose**Are you a passionate communicator with a...

  • Patient Service Coordinator

    3 days ago

    Australia beBeeCare Full time $22,110 - $37,740

    About BodyMatters AustralasiaBodyMatters Australasia is a leading Eating Disorder Clinic dedicated to providing compassionate and comprehensive care to individuals facing challenges related to Eating Disorders.We are committed to creating a supportive and nurturing environment where our patients can embark on their journey to recovery.Our clinic provides...

  • Liaison Manager

    6 days ago

    Australia Regents Garden Full time $60,000 - $80,000 per year

    As a Liaison Manager at Regents Garden Group, you will play a pivotal role in building strong connections with potential residents, their families, and key stakeholders to ensure smooth and timely admissions across our facilities. You will be the primary point of contact for prospective care recipients, guiding them through the admission process, providing...

  • Referrer Liaison Officer

    2 days ago

    Australia Jones Radiology Full time

    Realise your potential with a leading private Medical Imaging Practice- Cultivate referrer and allied health relationships and maximise brand impact- Enjoy a competitive remuneration package with a range of employee benefits**Job Purpose**Are you a passionate communicator with a knack for building relationships? Jones Radiology is seeking a dynamic and...

  • Tribe – Community Liaison Manager

    3 days ago

    Australia The United Synagogue Full time

    Tribe – Community Liaison Manager (Mat Cover)The United Synagogue is seeking a maternity cover for the role of Tribe – Community Liaison Manager. This is a short-term opportunity to build strong community relationships and support Youth Directors.What You'll DoFoster, support and maintain meaningful connections with community partners and youth...