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Customer Service Representative

2 months ago


Launceston, Tasmania, Australia Searson Buck Full time
Customer Service & Administration Officer

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service & Administration Officer. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities:

  • Deliver outstanding customer service and support to our clients, ensuring their needs are met and exceeded.
  • Process electronic payments and maintain accurate records, ensuring seamless transactions.
  • Assist with customer service requests, booking halls and meeting rooms, and maintaining the dog registration system.
  • Input office timesheets and balance daily revenue, ensuring accurate financial records.

Requirements:

  • Strong customer service skills with a courteous and professional approach.
  • Attention to detail and the ability to work efficiently under pressure.
  • Previous experience in administration, cashiering, or a similar role is advantageous.
  • Ability to work across two locations, Riverside and Beaconsfield.

About Searsonbuck:

Searsonbuck is a dynamic and vibrant organization that values accuracy, efficiency, and excellent customer care. We are committed to providing a supportive and inclusive work environment that allows our team members to thrive and grow.