Pet Aftercare Specialist
4 weeks ago
We are seeking a skilled Client Care Coordinator to join our team at InvoCare. As a Client Care Coordinator, you will play a vital role in providing professional pet aftercare services to our clients.
Key Responsibilities- Provide empathetic support to clients during the pet aftercare process.
- Manage client inquiries and coordinate information between teams for smooth service delivery.
- Assist clients during viewings and collection of ashes with professionalism and empathy.
- Prepare client viewing rooms to the highest standards.
- Manage client payments through various platforms.
- Ensure accurate and timely data entry of client and veterinary information.
InvoCare is a leading provider of funeral services in Australia, New Zealand, and Singapore. We are committed to delivering exceptional support to our clients and their families during difficult times.
What We Offer- Reward and recognition programs.
- Tailored induction and training programs.
- Well-designed and fitted-out locations with the latest facilities.
- Networking opportunities across the business and with peers.
- Birthday and paid parental leave.
- Free access to the Employee Assistant Program.
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