Compassionate Pet Care Specialist

2 weeks ago


Bayswater, Australia Invocare Full time
About the Role

We are seeking a compassionate and empathetic professional to join our team as a Client Care Coordinator. This is a unique opportunity to work in a meaningful industry, providing vital services to families during their time of need.

Company Overview

InvoCare is a leading provider of funeral and cremation services across Australia, New Zealand, and Singapore. We operate over 300 funeral locations, 17 cemeteries, and 29 crematoria, with a strong commitment to delivering exceptional client experiences.

Job Description

The successful candidate will be responsible for providing professional pet aftercare services with compassion and empathy. Key duties include managing client enquiries, coordinating information between teams, and assisting clients during viewings and collection of ashes.

Requirements
  • Exceptional customer service skills, with the ability to communicate effectively with clients
  • Intermediate Microsoft Office experience, with strong organisational skills
  • An ability to handle deceased pets in a professional manner when required
  • Strong attention to detail, with excellent data entry skills
What You'll Get
  • A competitive salary of AU$50,000 - AU$65,000 per annum, depending on experience
  • Reward and recognition programs, tailored induction and training programs
  • Well-designed and fitted-out locations with the latest facilities
  • Networking opportunities across the business and with peers
How to Apply

If you are a motivated and caring individual who is passionate about delivering exceptional client experiences, please submit your application.



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