Retail Concession Manager Opportunity in QLD

1 month ago


Brisbane, Queensland, Australia Country Road Group Full time

About the Role

We are seeking an experienced Retail Concession Manager to join our team at David Jones Queens Plaza in QLD. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities

  • Culture and Customer Experience: Foster a warm and welcoming store environment that exceeds customer expectations.
  • Performance Management: Drive sales, profit, and productivity by achieving key performance indicators.
  • Team Development: Inspire and empower your team through collaborative leadership, training, and development.
  • Cross-Functional Collaboration: Work closely with other concession managers, floor managers, and cluster managers to achieve business objectives.

Requirements

  • Retail Experience: Proven track record in managing fast-paced retail environments.
  • Leadership Skills: Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Team Management: Experience in managing high-performing teams, including performance management and training.
  • Operational Excellence: Strong understanding of stock control, visual merchandising, and operational efficiency.
  • Relationship Building: Ability to build strong relationships with stakeholders across the business.

What We Offer

  • Competitive Salary: A salary of around $80,000 - $100,000 per annum, commensurate with experience.
  • Benefits Package: Generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products, as well as seasonal product allowances.
  • Career Development: Opportunities for career progression, regular training, and on-the-job development.
  • Culture and Values: Join a company that values customer obsession, collaboration, inspiration, responsibility, and dedication to quality.


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