Leading Retail Concession Manager

11 hours ago


Brisbane, Queensland, Australia Brand Collective Full time
Concession Store Manager Job Description

We are seeking an experienced and enthusiastic individual to lead our Concession team at our new Brand Collective Footwear store in Myer, Chermside. This is a unique opportunity to be part of a dynamic and innovative retail environment where you will have the chance to drive sales, exceed KPI targets, and create unforgettable customer experiences.

Job Responsibilities:
  • Sales and Revenue Growth: Drive sales and revenue growth by leading the day-to-day operations of the store, actively selling, and contributing to the store's sales and KPI targets.
  • Team Leadership: Coach, connect with, and develop your team to achieve business goals and an exceptional customer experience.
  • Operational Excellence: Maintain operational excellence by handling products, visual merchandising, and loss prevention management.
  • Safety and Wellbeing: Actively maintain a safe place to work with a focus on promoting wellbeing.
  • Recruitment and Training: Recruit, select, and train team members to meet business needs.
  • Customer Experience: Deliver an exceptional customer experience by communicating product knowledge of apparel and accessories across the brand offering.
Requirements:
  • Leadership Experience: Proven concession or store retail leadership experience.
  • Customer Focus: Enthusiasm for creating unforgettable and authentic service experiences for customers.


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