Senior Retail Operations Manager

3 hours ago


Brisbane, Queensland, Australia Country Road Group Full time

We are seeking an experienced Senior Retail Operations Manager to lead our Politix concessions within Myer stores nationally. This role is perfect for someone who is passionate about fashion and has a strong background in retail operations management.

Key Responsibilities
  • Use data insights to drive business decisions and ensure customer satisfaction
  • Coach and develop team members to deliver exceptional store experiences
  • Lead the team to achieve store operations excellence through effective stock management and loss prevention
  • Achieve talent attraction, engagement, and retention by building a capable and succession-planned team
  • Maintain a safe work environment and promote wellbeing for team members and customers
  • Create and manage store rosters that meet customer needs while ensuring compliance
  • Communicate brand strategy to the team and their role in delivering it
  • Role model CRG values and create a positive team experience

Salary: $80,000 - $100,000 per annum, depending on experience

Location: Brisbane, Queensland

Requirements
  • Possess a genuine desire to work with Country Road Group and align with our CRG Values
  • Demonstrate a passion for fashion and a professional personal presentation
  • Strong leadership skills to deliver exceptional customer and team experiences
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters
  • Experience managing team performance, productivity, training, and development
  • Build and maintain customer relationships through exceptional customer service

Benefits:

  • Competitive remuneration package and quarterly incentives
  • Seasonal product allowances and generous discounts on Country Road Group products
  • Excellent career progression opportunities across the group
  • Leadership development programs to inspire and lead teams
  • Global business presence with over 600 store locations and 6,300 team members
About Us

Country Road Group is an equal opportunity employer committed to diversity and inclusion. We offer a dynamic work environment where you can make your mark and be part of a leading Australian lifestyle house of brands.



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