Witchery Concession Manager Role

1 month ago


Brisbane, Queensland, Australia Country Road Group Full time
Witchery Concession Manager Role

An exciting opportunity to be a part of Witchery's retail network growth and expansion. Join our team in new concession locations across Myer nationally, delivering exceptional customer experiences.

We celebrate our CRG lifestyle by fostering collaboration, fun, and unique experiences that drive connection between team members, customers, suppliers, and partners.

Key Responsibilities:

  • Use data insights to inform business decisions for customer satisfaction and success.
  • Coch and provide regular feedback on product knowledge and customer-centric approach to store operations.
  • Lead the team to deliver operational excellence through effective stock management and loss prevention strategies.
  • Athtract, engage, and retain talent, building team capability and succession planning for store success.
  • Maintain a safe work environment, promoting wellbeing and safety.
  • Build and maintain the store roster, balancing customer and team needs.
  • Understand and communicate brand and business strategy to the team.
  • Model CRG values to create a team experience encouraging learning, ownership, and shared success.

Attributes You Possess:

  • A genuine desire to be part of the Country Road Group and alignment with our CRG Values.
  • Demonstrate a passion for fashion with professional personal presentation.
  • Strong leadership skills in delivering exceptional customer and team experiences.
  • Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
  • Experience managing team performance, productivity, training, and development.
  • Ability to build and maintain customer relationships through exceptional customer service.

Why Work for Us?

  • A competitive remuneration package and quarterly incentives available.
  • Seasonal product allowances and generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products.
  • Excellent career progression opportunities across the Country Road Group within all iconic brands.
  • We invest in leadership development programs to enable Retail leaders to inspire their teams and lead our strategy.
  • We are a global business with over 600 store locations and 6,300 team members, offering a market-leading presence in Australia, New Zealand, and South Africa.
  • National Retail Conference for connection between brands and fostering a culture of continuous learning and evolving.

About Witchery

We are a daily source of style, inspiration, and sophistication for women, uniting a love of iconic design with contemporary views on style. We care about quality, responsibility, and exceptional design.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.


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