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Senior ITSM Consultant

1 month ago

Canberra, ACT, Australia Calleo Australia Full time
Overview of the Role

Calleo Australia is seeking a highly skilled ITSM Consultant to join their team. As a consultant in the ITIL space, you will work alongside a group of talented professionals responsible for providing technical support and leadership in the creation and delivery of technology solutions designed to meet the needs of key Federal Government projects.

The ideal candidate will have extensive experience managing Enterprise ITSM tools deployed across Windows and Linux Environments, with a strong understanding of ITIL processes and terminology. Additionally, they will have knowledge of containerisation technologies, secure communication, and experience with application programming languages such as Java, Python, PowerShell, and SQL.

Key Responsibilities
  • Verify and implement detailed technical design solutions to problems identified by the Project/Technical Manager.
  • Provide detailed technical design for enterprise solutions.
  • Analyse and develop enterprise technology solutions.
What We Offer

Calleo Australia offers a permanent position with a global company that prioritizes its team. The role comes with a great package, including a bonus component, and the opportunity to work in a Canberra-based position.

Candidates with the following skills are encouraged to apply:

  • Proficiency in both Linux and Windows Environments.
  • Strong understanding of ITIL Processes and Terminology.
  • Understanding of Containerisation technologies.
  • Experience with application programming languages such as Java, Python, PowerShell, and SQL.
  • Experience managing Enterprise Management and Observability tools.
  • Understanding of Network Infrastructure and technologies.
  • Understanding of Cloud Technologies (AWS and Azure).
  • Understanding of Service mapping in CMDB's.
  • Experience with Service Now or similar.