Customer Service Representative

4 weeks ago

North Adelaide, South Australia Entrée Recruitment Full time
About the Company

Entrée Recruitment is proud to partner with a not-for-profit Australian organization established in 1921. This esteemed company operates within the banking sector, offering a range of savings accounts and charitable financial services. Their mission is to provide meaningful relationships and support to clients, helping them achieve their financial goals.

About the Role

As a Customer Service Officer, you will report to the Team Leader and play a vital role in supporting various operations functions. Your primary responsibility will be to provide exceptional customer service by answering telephone enquiries and handling administrative activities related to account openings and closures. You will work within a team that values tailored, quality services and strives to deliver high levels of support and advice to customers.

Key Responsibilities
  • Respond to customer phone and email enquiries in a timely and professional manner
  • Provide personalized advice regarding savings account products
  • Assist with account openings and closures
  • Support other core banking activities
Requirements
  • Demonstrated experience in banking or financial services
  • Strong verbal communication skills
  • Excellent customer service and communication skills
  • A high degree of self-motivation and independence
Culture and Benefits
  • Purposeful and stable culture with a strong sense of community
  • Opportunities for growth and development within a supportive team
  • Located in the heart of the North Adelaide shopping precinct with free on-site parking
How to Apply

To be considered for this exciting opportunity, please submit your application, including a cover letter and CV in one document in Microsoft Word only. We look forward to reviewing your application.

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