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Strategic Customer Growth Consultant

3 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $70,000 - $75,000
Customer Success Specialist

We are seeking a skilled professional to join our team as a Customer Success Specialist in Sydney. As a key member of our customer success team, you will work closely with our customers to help them achieve their goals using our AI-powered market experiments platform.

The ideal candidate will have a strong background in management consulting or research and experimentation, with experience working with data and growth strategies. You will be responsible for onboarding and guiding customers, coaching teams on experiment design and interpretation, delivering real impact through clear recommendations for go-to-market, messaging, or product direction, and collaborating cross-functionally with product, sales, and marketing teams.

This is an exciting opportunity to build out customer success for a fast-growing company. If you're passionate about helping customers succeed and love working in an early-stage, fast-moving environment, we want to meet you.

Key Responsibilities:
  • Onboard and guide customers to scale their experimentation efforts
  • Coach teams on experiment design and interpretation
  • Deliver real impact through clear recommendations for GTM, messaging, or product direction
  • Collaborate cross-functionally with product, sales, and marketing teams