Technical Implementation Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeImplementation Full time $90,000 - $120,000

About the Role

We are seeking a highly skilled Technical Implementation Specialist to join our team. In this role, you will play a key part in delivering our innovative parking and civic compliance technologies across Australia.

Your Responsibilities:

  • Coordinate and support the deployment of our hardware and software solutions onsite and remotely.
  • Act as a key liaison between clients, developers, and vendors to ensure smooth technical delivery.
  • Assist with system configuration, integration, and troubleshooting.
  • Maintain accurate project documentation and contribute to continuous improvement.
  • Support post-go-live hypercare and help resolve implementation-related issues.
  • Deliver client training and contribute to internal knowledge sharing.

Your Qualifications:

  • At least 2 years' experience in software implementation, technical support, or solution delivery.
  • Strong communication skills and the confidence to engage with clients and cross-functional teams.
  • A proactive mindset with excellent organisational and documentation skills.
  • Basic understanding of SQL and system configuration or a willingness to learn.
  • Experience working in SaaS or application support environments is a plus.
  • A tertiary qualification in IT, Computer Science, or a related field (preferred).
  • Willingness to travel domestically for project delivery.

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