Technical Implementation Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeImplementation Full time $75,000 - $100,000

Job Title: Technical Implementation Specialist

Job Description

We are seeking a highly skilled Technical Implementation Specialist to join our team. The successful candidate will be responsible for planning, implementing and maintaining technical solutions to meet the needs of our clients.

Responsibilities
  • Perform full technical end-to-end implementation of software solutions, including server installations, imaging, printer and handheld device setup and configuration.
  • Undertake Red Hat server installations and configure servers as required.
  • Deliver comprehensive training to clients on the use of software applications virtually and on-site.
  • Create high-quality training materials and support documentation.
  • Travel country-wide for on-site implementations, training and software consultancy.
Requirements

To be considered for this role, you must have:

  • A minimum of 5 years' experience in a desktop/software support role or equivalent IT related Bachelor's degree.
  • Previous network and desktop support/service desk/training experience.
  • Strong knowledge of Windows PC Operating systems (Win 8, Win 10).
  • A firm understanding of Linux RedHat operating environment and SQL database knowledge.
  • Ability to install and troubleshoot software and network configurations.
  • Capability to manage time and work in a fast-paced, constantly evolving environment.
  • Maintain strong interpersonal skills and develop comprehensive industry & product knowledge.
  • Excellent written and verbal communication skills.
  • A genuine interest in delivering high quality customer service.
  • A positive attitude with a willingness to adapt and learn.
  • Ability to communicate and work well within a team.
Desirable Criteria

Prior experience in software training and holding a Certificate IV in Training and Assessment is highly desirable.

Seniority Level

This is a mid-senior level position requiring a strong background in IT and excellent communication skills.

Employment Type

This is a full-time position offering a competitive salary and benefits package.

Job Function

The job function is Human Resources, specifically in the area of IT Services and IT Consulting.

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