
Debt Collection Professional
1 week ago
Debt Recovery Specialist
This is a unique opportunity to work with an award-winning debt collection agency that prioritizes team growth and development. The company culture is fun, open, and collaborative, with a strong focus on delivering high levels of service to stakeholders.
About the RoleAs a Debt Recovery Specialist, you will be responsible for managing a growing ledger of clients across insurance and consumer debt, recovering overdue accounts through regular contact and successful outcomes. You will utilize specialized debt management software to track correspondence and provide updates to clients.
Key Responsibilities:- Manage a growing ledger of clients across insurance and consumer debt
- Recover overdue accounts through regular contact and successful outcomes
- Utilize debt management software to track correspondence and provide updates
- Experience in collections, customer service, call centers, hospitality or retail (desired)
- Ability and willingness to engage with internal and external stakeholders via phone or other channels
- Full support, training, and mentorship
- A relaxed, inclusive, and social team culture
- Transparent leadership and clearly communicated goals and expectations
- Other benefits such as team lunches, drinks, AICM Membership, access to training courses, and support for awards
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