IT Support Specialist
4 weeks ago
Milestone IT is seeking an experienced IT Helpdesk Support to work on a part-time basis, providing Level 1 support to users both on and off-site. The successful candidate will be required to attend an initial 3-week full-time training program on-site.
Key Responsibilities include:
- Providing IT support over the phone
- Logging tickets and providing first-level support
- Offering excellent customer service
- Providing hands-on hardware and software support
- Installing, moving, adding, and changing equipment and software
- Maintaining Client's Network
- Performing proactive and reactive troubleshooting to identify potential problems
Requirements:
- Detailed knowledge of Ticketing System
- Detailed knowledge of Windows 10 Operating Systems
- Detailed knowledge of Microsoft Office Suite
- Detailed knowledge of Active Directory
- Friendly, welcoming, and professional with good telephone manners
- Well-presented, hardworking, and enjoys working in a team
- Possesses great written and verbal communication skills
- Works well independently and productively within a small team environment
This is a fantastic opportunity for someone looking for a challenging and exciting role.
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IT Support Specialist
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Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. The successful candidate will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsProviding excellent customer...
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IT Support Specialist
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Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT Support Specialist to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level support...
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Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. As a Helpdesk Engineer, you will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsOffering excellent customer...
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Melbourne, Victoria, Australia Milestone IT Full timeMilestone IT is seeking an experienced IT Helpdesk Support to work on a part-time basis, providing level 1 support to users both on and off-site. This role involves working with a small team of IT specialists and requires excellent customer service skills.The ideal candidate will have a detailed knowledge of ticketing systems, Windows 10 Operating Systems,...
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