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Workplace Experience Coordinator

2 months ago

Brisbane, Queensland, Australia CBRE Full time
About the Role

We are seeking a charismatic and empathetic individual to join our team as a Workplace Experience Coordinator. As the first point of contact for all visitors, you will be responsible for providing exceptional customer service and facilities administrative support.

Key Responsibilities
  • Provide high-level customer service and facilities administrative support to clients and employees.
  • Manage janitorial or maintenance work orders as needed, and coordinate and execute workplace services including mail, office supply services, and onboarding.
  • Acknowledge inquiries or complaints from employees, guests, and co-workers, and provide solutions in a professional customer service-driven manner.
  • Organize and manage on-site events, including securing event space, set up and tear down of the room, and delivery of supplies.
  • Follow property-specific security and emergency procedures, and notify appropriate parties to ensure the safety of all individuals in the building.
  • Coordinate with vendors who supply services or goods to the workplace.
About You
  • You are a charismatic and empathetic individual who embodies the values of CBRE.
  • You are approachable, genuine, and skilled in fostering positive relationships with stakeholders at all levels.
  • You have intermediate to advanced Microsoft Excel, Word, and SharePoint skills, and are dedicated to exceptional customer service.
  • You have previous experience in facilities, property, or related roles.
What We Offer
  • Working alongside an experienced and established team/leader.
  • Opportunities for professional and career development in a diverse and inclusive environment.
  • A commitment to diversity, equity, and inclusion, and a welcoming culture for all employees.