Workplace Experience Team Lead

3 weeks ago

Brisbane, Queensland, Australia Aurecon Australasia Pty Ltd Full time
About the Role

We are seeking a highly motivated and experienced Workplace Experience Team Lead to join our team at Aurecon Australasia Pty Ltd.

As a key member of our team, you will be responsible for delivering exceptional workplace experiences for our clients, visitors, and employees. Your primary focus will be on creating a welcoming and memorable experience in our Brisbane office, while also coordinating meetings and events across our region.

Key Responsibilities
  • Coordinate meetings and events through cross-functional collaboration with internal and external stakeholders and third-party suppliers.
  • Anticipate client, visitor, and employee needs, providing prompt responses to requests, recommendations, and proactive problem-solving.
  • Look for innovative ways to broaden the Workplace Experience offering and ensure seamless processes to continuously improve client and employee experience.
  • Proactively engage with internal stakeholders, external clients, and vendors to develop and maintain strong relationships.
  • Work closely with the Queensland Workplace Operations team and the broader Australia and New Zealand Workplace Experience team to deliver a consistent high-quality experience.
  • Perform daily ad hoc workplace operational tasks, such as preparing barista-style coffee, arranging and scheduling meeting rooms, and coordinating kitchen supplies.
Requirements
  • Experience in a similar role managing corporate hospitality or events in a people-centric environment.
  • Strong organisational, coordination, and time management skills.
  • Excellent interpersonal and communication skills, including written communication and the ability to consult and provide recommendations.
  • Ability to work under pressure, pivot, and apply a solution-focused lens to challenges that arise.
  • Demonstrate leadership qualities and a calm, collaborative approach.
  • Personable and enthusiastic nature, genuine passion for corporate hospitality and event management.
  • Self-starter who is adaptable, resilient, and thrives in a fast-paced, exciting, people-centric environment.
About Aurecon

Aurecon's strength has always been our people. It's our people who build our shared purpose and bring ideas to life. We imagine and co-create with our clients a better future for people and the planet. Join us in shaping the future and making a positive impact on the world.

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