Strategic Customer Experience Consultant

3 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $130,000 - $165,000
Unlock Customer Experience Potential

This role offers the chance to drive exceptional customer experiences through strategic consultancy. The ideal candidate will excel in fast-paced environments, working closely with stakeholders to unlock real business value through innovative customer engagement strategies.

Job Description:

The successful candidate will partner with customers to deeply understand their business goals, translating these insights into impactful customer experience strategies. They will provide expert advice on customer engagement, personalization, marketing automation, and omnichannel best practices.

  • Partnering with customers to develop and execute customer experience strategies
  • Providing expert guidance on customer engagement and personalization
  • Leveraging data-driven insights to develop strategic recommendations
  • Collaborating with internal teams to ensure seamless execution and maximize platform adoption
Required Skills and Qualifications:

The ideal candidate will possess 4-5 years of experience in Customer Engagement/Marketing Cloud solutions or digital marketing agency/consultancy roles. They will have hands-on experience with marketing automation technology and designing customer engagement projects (e-commerce & retail preferred).

Benefits:

This role offers a competitive salary, performance-based rewards, private healthcare, subsidized gym, mobile allowance, and flexible benefits. You will also have the opportunity to work in a fast-growing global company with startup energy and multinational stability.

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