Sales and Account Manager

6 days ago

Canberra, ACT, Australia Hyatt Corporation Full time

About Hyatt Hotel Canberra

Hyatt Hotel Canberra is a premier hotel located in the heart of Canberra, offering an escape within a heritage-inspired setting. With 252 rooms and suites, our hotel features traditional furniture styles and garden views enhanced with sleek technology.

Job Summary

We are seeking a highly motivated Sales and Account Manager to join our team at Hyatt Hotel Canberra. As a key member of our sales team, you will be responsible for building and maintaining relationships with clients, identifying new business opportunities, and driving sales growth.

Key Responsibilities

  • Provide exceptional client service and support to ensure customer satisfaction.
  • Attend major travel and trade shows to promote the hotel and coordinate sales trips to key feeder cities.
  • Coordinate Client Appreciation Events for the local Canberra Market.
  • Participate in telemarketing activities to identify new business opportunities.
  • Develop and acquire new business and assist with retention of existing business.
  • Manage an agreed portfolio of accounts through reactive and proactive sales activities.
  • Understand client needs and handle enquiries in a courteous and efficient manner.

Requirements

  • Experience in sales, preferably in the hospitality industry.
  • Good understanding of selling techniques and excellent communication skills.
  • Strong computer skills in MS Office and email.
  • Possession of passion for sales and hospitality.
  • Good administrative, time management, organisational, and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Benefits

  • Complimentary and discounted accommodation at Hyatt properties worldwide.
  • Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets.
  • Training and development opportunities with over 2000 online learning modules to support your career development.
  • Above award wages.
  • Access to our employee assistance program.
  • Being part of a diverse and inclusive team, passionate about their work.

Estimated Salary: $80,000 - $100,000 per annum

At Hyatt Hotel Canberra, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced sales professional looking for a challenging role in a dynamic and supportive environment, please submit your application.

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