
Level 3 Technical Support Professional
4 days ago
**Job Opportunity:** Level 3 Helpdesk Support Technician
We are seeking a highly skilled and experienced Level 3 Helpdesk Support Technician to lead escalated technical support and contribute to infrastructure improvements.
Job Description:The successful candidate will be responsible for advanced troubleshooting, project implementation, and support leadership across client environments.
Required Skills and Qualifications:- 5+ years of experience in IT support with at least 2 years in a Level 3 capacity.
- Strong hands-on experience with Windows Server (2016/2019/2022), networking (firewalls, VLANs, VPNs, switches, routers).
- Scripting knowledge (PowerShell preferred) is a plus.
This role involves advanced troubleshooting, project implementation, and support leadership. The successful candidate will have the opportunity to work on complex technical issues and contribute to infrastructure improvements.
As part of our team, you will have the opportunity to develop your skills and expertise in IT support, project implementation, and leadership.
We offer a competitive compensation package and opportunities for professional growth and development.
Others:Valid local Driver's License required.
Seniority level: Mid-Senior level.
Employment type: Contract.
Job function: Information Technology.
Industries: IT Services and IT Consulting.
Location: Brisbane, Queensland, Australia.
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