Donor Centre Operations Manager

3 weeks ago


Coffs Harbour, New South Wales, Australia Lifeblood Full time

About the Role


Lifeblood is seeking a highly skilled and motivated Session Leader to join our team at the Coffs Harbour Donor Centre. As a key member of our operations team, you will be responsible for providing operational oversight to ensure the end-to-end donation experience runs efficiently with no compromise on quality or safety.


Key Responsibilities



  • Deliver a safe and supportive experience to our donors
  • Provide clinical oversight to the team to ensure phlebotomy success
  • Act as the first point of contact for complex donor assessments
  • Develop and coach teams to achieve common goals
  • Show pride in upholding our high safety and quality standards

Requirements



  • Leadership experience with the ability to coach and provide performance feedback
  • Outstanding interpersonal skills with the ability to build a warm connection with donors
  • Clinical experience is highly advantageous
  • Digital and technical aptitude
  • Collaborative nature with a strong sense of teamwork

Benefits



  • A range of salary packaging benefits, including the option to package up to $15,900 of your salary
  • Ability to purchase additional annual leave
  • Discounted private health cover with corporate benefits
  • Employee Assistance Program for free, 24/7 and confidential health, safety and wellbeing support
  • Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants, eyewear and more

Next Steps


For further details on this position, please contact Tom Do on tdo@redcrossblood.org.au



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