Customer Service Officer

1 day ago


Coffs Harbour, New South Wales, Australia Chandler Macleod Full time
About the Role

We are seeking a reliable Customer Service Officer to join our team at the local Aquatic Centre. This role involves delivering exceptional customer service, managing the kiosk, booking in swim lessons, and ensuring the smooth running of the facility.

Key Responsibilities:
  • Provide accurate information to customers about Centre activities, fees, and events.
  • Manage gate entry, bookings, and customer inquiries.
  • Operate the kiosk, including food & beverage sales.
  • Maintain high standards of cleanliness, safety, and customer satisfaction.
Requirements

To be successful in this role, you will possess:

  • Excellent customer service skills, with a positive personality and enthusiasm.
  • Current First Aid & CPR Certificates (or willingness to obtain one).
  • A Working with Children Check (or willingness to obtain one).
  • Flexibility and reliability, with availability for early mornings, evenings, and weekends.
Salary and Benefits

The estimated annual salary for this role is AU$50,000-AU$60,000 depending on experience, with opportunities for career growth and professional development within Chandler Macleod.

About Us

Chandler Macleod is one of Australia's largest providers of human resources solutions, with a proven track record of unleashing potential in people and companies. We foster a diverse workforce where everyone is welcome, and we encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community.



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