Customer Service and Sales Professional

4 weeks ago

Sydney, New South Wales, Australia Telstra Full time

We are seeking a dynamic and customer-focused individual to join our retail team in Warriewood as a Retail Consultant on a part-time basis.

Telstra is an iconic Australian brand with a global footprint, dedicated to building a connected future for everyone. Our purpose is to provide the best experience and deliver the best technology on the best network.

As a Retail Consultant, you will play a key role in delivering exceptional customer service and sales experiences to our customers. You will be trained to stay up-to-date with the latest cutting-edge technology and gadgets, enabling you to provide tailored solutions to meet our customers' needs.

About the Role

  • You will be working in a fast-paced, busy retail environment where you will be required to multitask and provide excellent customer service while meeting sales targets and KPIs.
  • You will have the opportunity to develop your skills and knowledge in a target-driven environment, working closely with a supportive team focused on getting you across the latest technology and gadgets.
  • You will enjoy a competitive salary package, including a base salary of approximately $50,000 per annum, plus performance-related commission, 30% off Telstra services, continuous training, and access to exclusive discounts and offers across hundreds of brands and partners.

What We Offer

  • A competitive salary package with a base salary of approximately $50,000 per annum.
  • Performance-related commission for the first two months, while you get up and running.
  • 30% off Telstra services.
  • Continuous training from management to enhance your skills and help you grow.
  • Telstra SIM card.
  • Exclusive discounts and offers across 240 brands and partners.
  • 16 weeks paid parental leave for primary and secondary carers.

About You

  • You are able to build connections with various new and existing customers.
  • You can develop customised solutions for customers.
  • You have a drive to reach and exceed sales targets and KPIs.
  • You are hungry to learn and grow within the role and beyond.
  • You have experience in a customer-facing role.
  • You love being in a fast-paced, busy retail environment where you can spin plates while providing excellent customer service.

We work flexibly at Telstra, talk to us about what flexibility means to you.

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