Customer Service Professional

5 days ago

Sydney, New South Wales, Australia AccountAbility Full time

Enhance your career in customer service with a dynamic role at AccountAbility. As a Customer Service Officer, you will handle website, email, and phone orders efficiently, working closely with purchasing, goods inwards, and dispatch departments to ensure seamless order management.

Key Responsibilities
  • Order Management: Process orders promptly and accurately, utilizing strong communication skills to resolve any issues that may arise.
  • Team Collaboration: Foster effective relationships with colleagues across various departments, driving team success through collaborative efforts.
  • Credit Card Processing: Safely process credit card payments as needed, maintaining the highest level of professionalism and discretion.
  • Sales Support: Provide exceptional support to Account Managers, assisting in preparing customer quotes and delivering outstanding sales support.

The ideal candidate will possess previous experience in a similar office-based customer service role, boasting strong communication skills, excellent telephone etiquette, and proficiency in computer usage and typing. Familiarity with Pronto is essential for this position.

We offer an attractive remuneration package, including $72,000 - $77,000 + Super, along with a range of benefits designed to enhance your work-life balance and professional growth. These include flexible start and finish times, autonomy in your work environment, social culture, discounts on our products, and opportunities for continuous training and support.

Benefits
  • Flexibility: Enjoy flexible start and finish times to fit your schedule.
  • Autonomy: Work in an environment free from micro-management.
  • Social Culture: Engage in frequent social events, including lunches and breakfasts.
  • Discounts: Enjoy special discounts on our products.
  • Welcoming Atmosphere: Be part of a friendly, supportive team with a strong company culture.
  • Career Development: Benefit from continuous training and support, with long-term career stability.

At AccountAbility, we value teamwork, innovation, and excellence. If you are ready to take your career to the next level, apply today and join our vibrant team.

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