Airport Operations Specialist

3 weeks ago


Melbourne, Victoria, Australia Melbourne Airport Full time
Job Title: Airport Operations Specialist

At Melbourne Airport, we are seeking an experienced Airport Operations Specialist to join our Ground Transport team. As a key member of our team, you will be responsible for managing the delivery of Ground Transport projects from design to delivery, ensuring operational readiness and compliance with airport regulations.

Key Responsibilities:

  • Develop and deliver business improvements across Ground Transport operations, including processes, systems, and infrastructure projects.
  • Manage the delivery of Ground Transport and other BU projects from design to delivery, ensuring customer satisfaction and minimizing risks to safe, efficient, and compliant operations.
  • Ensure operational readiness for Ground Transport projects, including customer impact, readiness, cost, compliance, and efficient operations across the precinct.
  • Manage the operational readiness interface of Ground Transport and other BU projects, ensuring compliance and risk mitigation.
  • Ensure effective stakeholder management and communications strategy for relevant Ground Transport projects.

Requirements:

  • Good knowledge and experience within an airport operations or customer/operations delivery.
  • Frontline experience recommended in supporting the development of the right solutions and operating models.
  • Stakeholder management skills - internal and external.
  • Experience in designing functional work areas.
  • A background in working on large-scale projects from initiation to completion.
  • Project coordination experience.
  • Past experience in coordinator/advisor type role.

About Melbourne Airport:

Melbourne Airport is a premier transport hub and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination.

Culture and Values:

By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development. Our vision is to become Australia's favourite Airport destination, and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it, and Work Together.

Benefits:

  • Access to airport car parking 24 hours/365 days a year for both business and personal use.
  • Hybrid flexible working arrangements.
  • Airport Holiday, an additional day of leave.
  • Wellness Day, a further additional day of leave.
  • Discounted onsite childcare at Creative Garden Early Learning.
  • Mental health and well-being initiatives.
  • Employee Assistance Program (EAP).
  • Career and professional development.
  • Active social culture and participation in a range of social impact days and activities.
  • Signature Experiences including an airfield family day, and kids' footy day.
  • Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus).


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