Ambassador of Cycling Culture

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $65,000 - $85,000
Clubhouse Assistant

This role delivers exceptional customer experiences across retail and café spaces.

The ideal candidate is welcoming, engaging, and knowledgeable about products.

  • Deliver legendary Rapha experience by engaging with customers and developing relationships.
  • Maintain consistent world-class service in Clubhouse areas.
  • Drive sales by understanding customer needs and presenting solutions.
  • Provide expert product knowledge and recommend items.
  • Create a friendly environment celebrating cycling culture.
  • Communicate positively about the brand and embody its core values – Passion, Determination, Creativity, and Communication.
  • Maintain high Visual Merchandising and Housekeeping standards.
  • Assist in planning and delivering Clubhouse Rides and Events.
  • Support the team creating an inspiring working environment.
Requirements:
  • Experience in luxury retail environments.
  • Passionate about delivering legendary customer experiences.
  • A proven track record of delivering results and exceeding expectations.
  • Personable, friendly, and approachable, with excellent communication skills.
  • Ability to prioritize tasks and demonstrate initiative.
  • Knowledge of cycling culture.
  • Flexibility and agility to meet business needs.
  • Interest in cycling or active sports desirable.

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