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4 days ago
Job Title: IT Support Specialist
About the RoleWe are seeking an experienced IT support specialist to join our team. In this role, you will be responsible for providing technical assistance and support to clients across various platforms.
Key Responsibilities- Provide remote and onsite support to clients in a timely and efficient manner.
- Resolve technical issues and challenges within the client's IT environment.
- Assist with Windows desktops, MS Office Suite, printing issues, Active Directory, MS 365, and Windows Server support.
- Minimum of 3 years' experience in a help desk or technical support role.
- Prior experience working in a technical capacity for an IT Managed Service Provider (MSP) is highly valued.
- Advanced understanding of end-user support and Active Directory principles.
- All-around knowledge of Windows Server, Azure, and Exchange systems.
- Exposure to desktop, firewall, and LAN/WAN networking fundamentals.
- Excellent time management, analytical, and problem-solving skills.
- Strong communication and interpersonal skills.
We offer a dynamic and supportive work environment that fosters growth and development. Our team is committed to delivering top-tier IT solutions to our clients, and we believe that the right candidate will share our passion for innovation and collaboration.
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