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Senior Support Specialist
3 weeks ago
The role of a Disability Support Specialist involves driving business growth and enhancing the quality of life for individuals with disabilities in Western Sydney. This position focuses on identifying and implementing assistive technology solutions in collaboration with clients and Occupational Therapists (OTs).
We are seeking an independent and entrepreneurial candidate who thrives in a dynamic environment. Strong problem-solving skills and alignment with our values are essential.
Key Responsibilities:- Market Growth: Take ownership of expanding our presence in Western Sydney by developing and executing market penetration strategies.
- OT Relationship Development & Outreach: Drive growth of Occupational Therapist relationships through proactive outreach, networking, and relationship building.
- Business Development: Lead initiatives to identify new opportunities, partnerships, and revenue streams within the Western Sydney market.
- Specialist Product Expertise: Develop deep knowledge of assistive technology products, with emphasis on seating solutions, mobility aids, and complex assistive devices.
- Client and OT Collaboration: Engage with OTs and clients to understand needs and challenges, building empathetic relationships and ensuring interactions reflect effective communication.
- Consultative Sales: Use a consultative approach to identify and solve problems with tailored solutions.
- Adaptability and Problem-Solving: Read the room and adapt based on feedback, solving problems creatively while delivering a positive experience.
- Proven sales experience in assistive technology or healthcare, with a focus on working with Occupational Therapists.
- Strong business development background with success in market expansion or territory development.
- Specialist knowledge of seating solutions, mobility equipment, and complex assistive technology.
- Exceptional communication and interpersonal skills with ability to build professional relationships.
- Ability to work independently in a dynamic environment.
We offer a supportive environment and the opportunity to build something meaningful in assistive technology while making a real impact. Our team is guided by strong values and a culture of collaboration, excellence, creativity, and problem-solving.