Customer Support Specialist

13 hours ago

Parramatta Park, Queensland, Australia beBeeCustomerSupport Full time $84,659 - $92,601
Job Opportunity

We are seeking a highly skilled and customer-focused Customer Support Specialist

  • This role provides Tier 1 support and advice to users across multiple locations and applications, promoting a customer-centric approach and meeting business priorities.
  • The Customer Support Specialist will provide service support and advice in response to inquiries, and requests about shared services products and services by clarifying issues, resolving inquiries and requests in line with standards.
  • Support clients in the self-service function and follow procedures, processes and log incidents and requests using existing customer management tools.
  • The successful candidate must demonstrate strong capabilities in:
    • Providing customer-centric service support to clients in a medium to large client services environment.
    • Dealing with demanding or difficult customers in a Service Desk setting.
    • Maintaining current knowledge of procedures in multiple systems and learning new applications and processes as required.

  • Virtual Senior Customer Service Specialist

    4 weeks ago

    Parramatta Park, Queensland, Australia St Bank Full time

    Virtual Senior Customer Service SpecialistJoin to apply for the Virtual Senior Customer Service Specialist role at St.George BankVirtual Senior Customer Service Specialist1 day ago Be among the first 25 applicantsJoin to apply for the Virtual Senior Customer Service Specialist role at St.George BankGet AI-powered advice on this job and more exclusive...

  • Technical Support Specialist

    3 days ago

    Parramatta Park, Queensland, Australia beBeeFieldService Full time $120,000 - $160,000

    Job Title: Technical Support SpecialistA career as a Field Service Engineer offers the opportunity to support the growth of businesses across Australia.Key responsibilities include:Installation, maintenance and troubleshooting of scientific instrumentationEstablishing and maintaining effective relationships with customersManaging customer expectations...

  • Application Support Specialist

    4 weeks ago

    Parramatta Park, Queensland, Australia Salt Full time

    Salt Parramatta, New South Wales, AustraliaApplication Support SpecialistSalt Parramatta, New South Wales, AustraliaRecruitment Consultant, Connecting businesses with top Software Engineering and Data talentSalt has partnered with one of the leading Australian insurance companies that is looking for an Application Support Specialist.6 months contract...

  • Customer Operations Quality Manager

    3 days ago

    Parramatta Park, Queensland, Australia beBeeCompliance Full time $80,000 - $100,000

    Job OverviewThe Quality Assurance Specialist role encompasses ensuring the quality and compliance of customer-facing operations.

  • Home Care Support Worker

    3 weeks ago

    Parramatta Park, Queensland, Australia Australian Unity Full time

    Home Care Support Worker - City of ParramattaJoin to apply for the Home Care Support Worker - City of Parramatta role at Australian UnityHome Care Support Worker - City of Parramatta3 days ago Be among the first 25 applicantsJoin to apply for the Home Care Support Worker - City of Parramatta role at Australian UnityOur Home Health program delivers in-home...

  • Lending Specialist

    20 hours ago

    Parramatta Park, Queensland, Australia BOQ Group Full time

    OverviewLending Specialist – Parramatta. Empower customers and build your future with BOQ Group. As a Lending Specialist at BOQ Group, you'll be at the heart of helping customers achieve one of life's biggest milestones — buying a new home. You'll work closely with our Parramatta team to guide both new and existing customers through the lending journey,...

  • Technical Support Expert

    3 days ago

    Parramatta Park, Queensland, Australia beBeeSupport Full time $70,000 - $80,000

    Business Applications Specialist RoleThis is an exciting opportunity to support a diverse portfolio of business applications. As a key member of our corporate office team, you will work closely with franchisees, international customers, and other stakeholders to ensure they can maximise the benefits of these applications.The ideal candidate will have...

  • SAP HCM

    3 weeks ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the SAP HCM (OM) Lead role at NSW Department of Customer Service1 week ago Be among the first 25 applicantsJoin to apply for the SAP HCM (OM) Lead role at NSW Department of Customer ServiceGet AI-powered advice on this job and more exclusive features.NSW Department of Customer Service provided pay rangeThis range is provided by NSW...

  • Exceptional Customer Service Specialist

    4 days ago

    Parramatta Park, Queensland, Australia beBeeCare Full time $70,500 - $93,700

    Customer Care Consultant Job DescriptionOur company is seeking a skilled Customer Care Consultant to join our team. This role will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Engage with customers in a professional and empathetic mannerCommunicate effectively to identify and meet customer...

  • Manager, Analytics

    4 weeks ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Manager, Analytics role at NSW Department of Customer ServiceJoin to apply for the Manager, Analytics role at NSW Department of Customer ServiceGet AI-powered advice on this job and more exclusive features.NSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay...