Customer Service Manager
3 weeks ago
At Sheridan, we're looking for a driven and enthusiastic Assistant Store Manager to lead and inspire our team to achieve budgets, KPIs, and targets.
About the Role
We're seeking a highly motivated and experienced Assistant Store Manager to join our team at the Sheridan Birkenhead Outlet. As a key member of our retail team, you'll be responsible for driving a high-performing team that provides exceptional customer service.
Key Responsibilities
- Lead and inspire your team to achieve budgets, KPIs, and targets
- Drive a high-performing team that provides exceptional customer service
- Coach your team through product knowledge and use your passion for selling to drive sales growth
- Maintain store operations, including stock management and visual merchandising
- Previous experience in people management, coaching, and delivering feedback is ideal
What We Offer
- Eligibility for monthly cash bonuses through our Retail Incentive Scheme
- Wellness days to focus on your physical and mental well-being
- Discounts on Sheridan and Hanes Brands products, including up to 50% off for you and 30% off for your family and friends
- Access to our Health and Well-being app, which includes discounts on fitness, nutrition, and gym memberships
- 12 weeks of paid parental leave and a baby bundle filled with Bonds and Sheridan baby goodies
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