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Client Service Supervisor

2 months ago

Sydney, New South Wales, Australia ISS Full time
About the Role

We are seeking a highly skilled and experienced Client Service Supervisor to join our team in the South West Sydney area. As a key member of our operations team, you will be responsible for supervising and assisting the Manager with multiple government sites, ensuring the delivery of high-quality cleaning services to our clients.

Key Responsibilities:

  • Manage frontline employees' rosters, pays, and cleaning practices.
  • Liaise with clients and employees on a regular basis to ensure effective communication and service delivery.
  • Conduct HSE experience in toolbox talks and risk assessments to maintain a safe working environment.
  • Provide professional presentation and customer service focus to all external and internal stakeholders.
  • Develop and maintain strong working relationships with clients and employees.
  • Working knowledge of work health and safety principles and practices.

Requirements:

  • Experience in cleaning operations and supervising team members.
  • Hold or be prepared to obtain a Certificate IV in Asset Maintenance.
  • Ability to work productively with limited supervision in a team environment or alone.
  • Must hold a driver's license.
  • Exceptional communication and technology skills.
  • Can-do attitude and willingness to jump in to ensure service delivery is achieved where required.
  • Must have full-time work rights.
  • Must have or be able to obtain WWC & NSW Police Clearance.

What We Offer:

  • Attractive salary + super + use of car + fuel.
  • Onsite parking available.
  • Opportunities to develop your career within our global organisation.
  • Access to staff discounts with partner companies.
  • Chance to form and develop an enormously successful team who outperform year on year.

This position requires you to be able to hold and maintain satisfactory employment screening, such as a Working with Children, NSW POLICE clearance and Government Clearance.

To apply for this role, please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website.