Operations Training Specialist

4 days ago


Sydney, New South Wales, Australia Fantastic Furniture Australia Full time
Job Summary

We are seeking an experienced Operations Training Specialist to join our team at Fantastic Furniture Australia. This is a fantastic opportunity for a skilled professional to take on a challenging role that will drive growth and development within the organization.

About the Role:

  • The successful candidate will be responsible for designing, developing, and implementing training programs to enhance operational excellence and customer satisfaction.
  • This role will involve analyzing organizational needs, creating new initiatives, and improving existing programs to ensure seamless execution of business processes.
  • You will work closely with internal stakeholders to identify training opportunities and develop customized solutions to address specific needs.
  • Effective communication and problem-solving skills are essential in this role, as you will be working with various teams to implement changes and drive results.

Requirements:

  • Essential qualifications include intermediate typing and computer skills, familiarity with furniture terminology, and a good working knowledge of Microsoft Office.
  • Desirable qualifications include minimum 1 year experience in customer service in a retail environment and a Training Certificate.
  • Technical skills required include exposure and understanding of Zendesk, logistics, and warehouse systems.

Why Join Us?

  • At Fantastic Furniture Australia, we offer a dynamic and supportive environment where you can grow your skills and make a real impact.
  • Our company culture is built on inclusivity, fun, and teamwork, making it an excellent place to work and learn.
  • We believe in sharing benefits with our team members, including exclusive discounts on our products, health and wellness programs, and career opportunities.

Estimated Salary Range: $60,000 - $80,000 per annum, depending on location and experience.



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