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Operational Leadership Role

3 weeks ago

Sydney, New South Wales, Australia beBeeOperations Full time $108,000 - $132,000
Job Overview

The Operations Assistant Manager role is an integral part of the store leadership team, ensuring seamless day-to-day operations and strategic planning. Reporting to the Store Manager, this position oversees business enablers, executes projects, and maintains inventory, supplies, vendor relationships, technology, and facilities.

Key Responsibilities:
  • Implement the Store Manager's vision for the store, cascading it to team members through independent judgment.
  • Create and manage team member schedules, balancing labor requirements, availability, safety needs, inventory deliveries, and budget considerations for operational efficiency.
  • Manage budgets, analyzing financial data and metrics (P&L statement, expenses) to inform planning processes and drive results.
  • Monitor progress against financial goals to evaluate sales performance and collect information for strategy development.
  • Maintain operational excellence by ensuring inventory accuracy and verifying labor is scheduled efficiently for product operations.
  • Oversight and execution of market-relevant omnichannel programs according to company standards.
  • Execute company-level operations-focused directives, projects, and initiatives.
  • Foster a respectful and inclusive team environment, welcoming differences to ensure a supportive, productive experience for all team members.
  • Perform people-related actions, including updating team member personnel information, completing payroll, approving time off requests, and executing job changes/transfers accurately within required timeframes.
  • Lead from and move dynamically on the floor to assess and fulfill business, team, and guest needs.
  • Inform other store leaders of projected team growth needs based on operational trends and results.
  • Actively monitor product levels and organize accurate, efficient inventory receiving and processing for sustained operational excellence.
Requirements:
  • Licenses or certifications as required by law in the country where the store is located.
  • Ability to travel to assigned stores with reliable transportation methods.
Schedule/Availability:
  • Full-time position, 38 hours per week.
  • Roster-based work schedule that may vary based on store needs.
  • Shifts typically occur during mornings, afternoons, evenings, weekends, and holidays.
  • Additionals shifts may involve early mornings or late nights/overnights, with mandatory attendance at evening inventory shifts.
Experience:
  • At least one year of experience managing business operations and administration, including scheduling and labor management, project management, or process management.
Preferred Qualifications:
  • Education: High school diploma or equivalent.
  • Experience: One year in retail or sales management.
  • Recruiting, hiring, or training experience.
What We Look For:

Inclusion & Diversity: Creates/supports an inclusive environment valuing/celebrating differences.

Integrity: Behaves honestly, fairly, and ethically.

Adaptability/Agility: Navigates uncertainty, recovers quickly from setbacks, and prioritizes tasks effectively.

Leadership: Leads, influences, inspires others, motivates, empowers, develops, and directs people.

Collaboration & Teamwork: Works productively with diverse perspectives, seeks partnerships, and achieves goals.

Decision Making/Problem Solving: Identifies opportunities for improvement, evaluates alternatives, makes effective decisions.

Strategic Thinking: Considers lasting implications, sets plans aligned with company strategy, vision, and values.

Business Acumen: Understands business information (profit and loss statements, budgets, sales forecasts, retail strategies).

Interactive Communication: Effectively conveys information and understands shared information while interacting with others.

Work Context:

  • Work involves moving in a bright-lit environment with occasional sitting periods.
  • Work requires collaboration with a team, sometimes independently, and using technical devices.
  • Occasional lifting of boxes weighing up to 30 lbs.