Customer Service Officer
4 weeks ago
The Central Adelaide Local Health Network is seeking a highly skilled Customer Service Officer to provide exceptional administrative support to clients, staff, and visitors of the Royal Adelaide Hospital and The Queen Elizabeth Hospital.
This role involves responding to general frontline and telephone enquiries, initiating paging, and sending prompt and appropriate messages and direction in accordance with departmental policies and procedures.
The successful candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and provide a high level of customer service.
Key responsibilities include:
- Providing administrative support to the Administration Coordinator
- Responding to general frontline and telephone enquiries
- Initiating paging and sending messages and direction
- Working collaboratively with staff and clients to achieve departmental goals
The Central Adelaide Local Health Network offers a dynamic and supportive work environment, with opportunities for professional growth and development.
Applicants should have a strong understanding of customer service principles and practices, with the ability to work in a team environment and provide a high level of customer service.
Essential requirements include:
- Current National Police Clearance
- Immunisation screening as indicated in the role description
The successful candidate will be required to undergo a background check and provide proof of immunisation.
For more information, please contact Cleah Francis at cleah.francis@sa.gov.au or 0466 556 326.
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