Client Relationship Manager

5 days ago

Wollongong City Council, Australia beBeeCustomerService Full time $45,000 - $65,000

The client relationship manager will deliver exceptional customer service and administrative support to families and staff.

Main Responsibilities:
  • Deliver first-class customer service to families and stakeholders
  • Maintain accurate family records and accounts
  • Process payments and monitor account activity
  • Support centre directors and staff with queries
  • Provide training on key systems and processes
Requirements:
  • Outstanding communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Strong organisational and administrative skills
  • Dedication to promoting organisational policies and procedures

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