Luxury Guest Experience Ambassador

1 week ago


Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $75,000

Our ideal candidate will possess a proactive approach, strong leadership skills and the ability to communicate effectively.

The successful Porter/Valet will be responsible for:

  • Daily concierge desk operations including inventory controls and adherence to service protocols
  • Providing warm welcomes to guests and visitors, assisting with valet parking, luggage storage, delivery and retrieval
  • Addressing and resolving guest and owner inquiries or issues promptly, ensuring a positive experience and maintaining high service quality

To succeed in this role, you will need:

  • Previous experience in a similar guest service/concierge role in a luxury environment
  • Strong leadership, communication and problem-solving skills, with a proactive and solution-oriented approach

Mondrian Gold Coast offers a dynamic work environment, opportunities for growth and development. If you are passionate about delivering exceptional customer experiences and have a proven track record in a similar role, we would love to hear from you.

We require:

  • A valid Australian Driver's License
  • The ability to work various shifts, including evenings, weekends and public holidays
  • Full Australian Working Rights


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