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Sales Director
2 months ago
Global Blue is seeking a highly skilled Sales Manager to join our team in Sydney. As a Sales Manager, you will be responsible for driving business growth and revenues by managing and cross-selling our solutions to direct merchants, existing financial institution partners, and new merchants and financial institutions within Australia.
Key Responsibilities:- Oversee a direct sales pipeline of new clients and manage plans beyond our current partnerships.
- Identify and approach potential acquiring partners to align with Global Blue, promoting a comprehensive range of solutions, including DCC, Multi-Currency Pricing (MCP), and the Hotel & Retail Gateways.
- Develop and execute the overall sales and business development strategy for Global Blue across the Financial Institution/Payment Service Provider market in Australia.
- Create and maintain annual account plans with each acquiring partner.
- Collaborate with acquiring partners to implement strategies that retain merchants by integrating products and solutions that add value and strengthen relationships.
- Increase DCC opt-in levels by working closely with Merchants and Acquirers.
- Support Acquirers in selling DCC and other solutions through effective sales pitches.
- Manage the day-to-day activities of existing partners using the Global Blue product suite, working closely with C-suite management.
- Ensure excellent communication and internal coordination to roll out new services, considering market specifics such as regulations and competition.
- Manage new accounts to maximize revenue through cross-selling and up-selling opportunities, enhancing customer satisfaction.
- Provide timely reports to the Country Manager and Relationship team on performance, sales activity, account management, strategy, and local industry trends.
- Maintain strong communication between customers and back-office services to facilitate issue resolution.
- Effectively communicate partner needs to the support team.
- Strong academic background, such as a degree in Business, Economics, Engineering, Computer Science, or an equivalent field.
- Years of B2B business development experience covering a multi-region remit within the payments industry.
- Strong existing network of PSPs, Acquirers, Banks, Tier one Merchants, and Marketplaces in the Australian finance industry.
- DCC/MCP knowledge and understanding preferred.
- Extensive experience in negotiations with C-level executives.
- Demonstrated success in initiating and growing sales with complex enterprise clients.
- Strong balance of both strategic planning and active hands-on approach is a must.
- Must possess a can-do, entrepreneurial drive, focusing on solving problems creatively with a high level of energy.
- Strong organisational skills, management of priorities, and the ability to work under pressure.
- Ability to influence and build credibility across all levels, fostering collaborative relationships.
- Proven ability to operate in a fast-paced, global, complex, and geographically diverse company.
- Able to work autonomously.
- Excellent verbal and written communication skills in English.
