Cloud System Support Specialist

7 days ago


Sydney, New South Wales, Australia beBeeCloudSupport Full time $110,000 - $140,000
Cloud System Support Specialist

The role of a Cloud System Support Specialist is to ensure the highest level of service availability and performance in cloud systems and network platforms. This entails troubleshooting, validating, and testing cloud products and platforms.

Key Responsibilities:
  • Identify and resolve cloud system and network platform issues from a server-side perspective
  • Verify and test all cloud products and platforms
  • Conduct routine health checks to rapidly detect service-affecting issues
  • Respond to alarms, alerts, or abnormal behaviors detected through monitoring
  • Collaborate with internal and external teams for escalated troubleshooting
  • Maintain close communication with product teams to stay current on new and planned product additions or updates
Requirements:
  • Associate degree in Computer Sciences, Information Technology, or equivalent work experience
  • 5+ years of experience in technical or support roles within telecommunications, data networks, or application server environments
  • Thorough understanding of network topologies, Windows server-client environments, and telecommunication environments with a focus on SIP
  • Understanding of packet analysis and capture utilities
  • Confident attitude with ability to set and meet objectives
  • Experience creating and maintaining technical documentation


  • Sydney, New South Wales, Australia beBeeData Full time $80,000 - $110,000

    Job OverviewWe're looking for a highly skilled professional to take on the role of Cloud Systems Support Specialist.In this position, you'll be responsible for monitoring system performance, responding to issues, and supporting day-to-day operations in a cloud-based environment.You'll work closely with cross-functional teams to ensure systems meet business...


  • Sydney, New South Wales, Australia beBeeCloud Full time $106,716 - $145,986

    Job Title:Technical Specialist: Cloud Systems ExpertThis role involves maintaining both on-premises computer server hardware/software and cloud-based workloads, providing operational management and support tasks. The successful candidate will have experience in administering and supporting ICT systems solutions (on-premises or cloud-based) to meet service...


  • Sydney, New South Wales, Australia beBeeCompliance Full time $120,000 - $140,000

    Cloud Operations EngineerWe are seeking a highly skilled Cloud Operations Engineer to provide dedicated operational support and technical leadership for our Australian client, the ABS.About this RoleThis pivotal role ensures compliance with IRAP standards and maintains the reliability, security, and performance of ABS-specific environments.Key...


  • Sydney, New South Wales, Australia beBeeWorkday Full time $95,000 - $115,000

    System Support SpecialistThis is a full-time, permanent role with the option to work from home. As a System Support Specialist, you will play a critical role in providing first-level support to users on a cloud-based system.Provide exemplary first-level support for system issues, queries, and reports.Regularly monitor usage of the system, identifying...


  • Sydney, New South Wales, Australia beBeeInfrastructure Full time $125,000 - $175,000

    Job SummaryWe are seeking a seasoned Cloud and Infrastructure Specialist to manage our cloud environments.The ideal candidate will be responsible for maintaining, optimizing, and supporting both cloud and on-premise infrastructure.Evaluate the performance, security, and compliance of all systems.Collaborate with cross-functional teams to drive strategic...


  • Sydney, New South Wales, Australia beBeeInfrastructure Full time $105,000 - $165,000

    Cloud Infrastructure SpecialistOur organization is seeking a highly skilled Cloud Infrastructure Specialist to join its team. The successful candidate will be responsible for ensuring the reliability, scalability, and security of cloud-native applications and infrastructure.The ideal candidate will work closely with senior engineers and cross-functional...


  • Sydney, New South Wales, Australia beBeeJavaEngineer Full time $120,000 - $180,000

    Cloud Systems SpecialistThis is a systems engineering position that requires expertise in system design and reliability, focusing on creating scalable, resilient systems within a cloud-native environment.You will develop tools, services, and software to minimize support requirements and enhance customer satisfaction.Approximately 50-70% of your time will be...


  • Sydney, New South Wales, Australia beBeeInfrastructure Full time $160,000 - $220,000

    Cloud Infrastructure SpecialistWe are seeking a highly skilled professional to fill a critical role in our team. As a core member of the Storage Layer Services team, you will be instrumental in re-architecting the MongoDB Cloud Storage Layer.Key Responsibilities:Design, develop, and operate secure cloud-native storage solutions.Implement production-ready...


  • Sydney, New South Wales, Australia beBeeCloud Full time $90,000 - $140,000

    Cloud Engineering OpportunitiesAs a cloud engineer, you have the chance to work on cutting-edge projects and collaborate with a team of experts. This role offers the opportunity to design, build, and maintain scalable cloud-based systems.Key ResponsibilitiesDesign and develop cloud-based systemsMaintain and improve existing systemsCollaborate with...


  • Sydney, New South Wales, Australia beBeeSupport Full time $120,000 - $150,000

    Cloud Support SpecialistJoin a forward-thinking team as a Cloud Support Specialist and help customers leverage open source products to drive innovation.