Customer Experience Specialist
1 week ago
We are seeking a highly skilled Customer Experience Specialist to join our team at Damco Spain SL. As a key member of our logistics team, you will be responsible for managing customer relationships and ensuring seamless execution of shipments.
Key Responsibilities- Customer Relationship Management: Serve as the primary point of contact for customers, building strong relationships and ensuring their needs are met.
- Supply Chain Expertise: Understand external factors impacting customers' supply chains and provide solutions to meet their needs.
- Logistics Coordination: Coordinate with internal stakeholders to ensure smooth execution of shipments and resolve any issues that may arise.
- Vendor Management: Manage vendor relationships and consolidate shipments to optimize logistics operations.
- Communication and Problem-Solving: Proactively communicate with customers and internal stakeholders to resolve issues and provide solutions.
- Industry Knowledge: Possess knowledge of the shipping, supply chain, or logistics industry.
- Communication and Interpersonal Skills: Demonstrate excellent stakeholder management, interpersonal, and communication skills.
- Analytical and Problem-Solving Skills: Possess analytical and problem-solving skills to resolve complex issues.
- Technical Skills: Have good process understanding and digital proficiency, with experience in CargoWise 1 preferred.
- Microsoft Office Skills: Possess strong Microsoft Office skills.
- Adaptability and Flexibility: Demonstrate ability to work under pressure while maintaining quality and a strong cost-conscious mindset.
A competitive salary package, including AUD 75k base + super + annual bonus, and opportunities for professional growth and development.
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Customer Experience Specialist
1 week ago
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Customer Experience Specialist
4 days ago
Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full timeAbout the RoleFisher & Paykel Customer Services Pty Ltd is a leading global company with a strong local heritage, driven by a culture of curiosity and passion to develop solutions designed around people.We are a collaborative team that values being trusted, sustainably minded, innovative, generous, and curious. Our working environment is open to all ideas,...
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Sydney, New South Wales, Australia inchcape Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Inchcape. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer Engagement: Build strong relationships with customers, understand their needs,...
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Customer Experience Specialist
5 days ago
Sydney, New South Wales, Australia Damco Spain SL Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Specialist to join our team at Damco Spain SL. As a key member of our organization, you will be responsible for managing the customer experience of our clients by identifying issues proactively, building strong relationships with customers, and identifying solutions that...
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Customer Experience Specialist
5 days ago
Sydney, New South Wales, Australia inchcape Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Inchcape. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer Engagement: Build strong relationships with customers, understand their needs,...
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Customer Experience Specialist
1 week ago
Sydney, New South Wales, Australia Talentpath Full timeJob Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at Talentpath. As a key member of our recruitment team, you will be responsible for delivering exceptional customer service and support to our clients and candidates.Key Responsibilities: Provide top-tier support to clients and candidates via phone, email, and online...
