Client Support Specialist

3 weeks ago


Melbourne, Victoria, Australia Woods & Co Recruitment Full time

Woods & Co Recruitment is partnering with a leading automotive service organization in Australia. This company has achieved a strong market presence through rapid growth and strategic acquisitions. They offer a vibrant work environment and ample opportunities for career advancement, and are looking to enhance their team of Customer Service Professionals.

The position entails frequent communication with clients, assisting them with the repair of minor damages to their vehicles.

Candidates with experience in customer service or administrative roles are highly encouraged to apply, as they will be instrumental in providing outstanding service and managing tasks in alignment with the company's expansion.

What benefits are offered?

  • Annual salary of $60,000 plus Superannuation
  • Convenient location with onsite parking
  • Supportive and enjoyable team culture
  • Opportunities for career growth
  • Team lunches every Friday
  • Special birthday lunch of your choice
  • National presence with offices across Australia

Key Responsibilities:

  • Assist with various team-related tasks
  • Handle incoming calls and emails
  • Process member requests promptly
  • Contact clients to arrange repair appointments
  • Ensure all repair requests are accurately processed
  • Maintain a daily log of customer service activities for efficient operations


Qualifications Required:

  • 1-2 years of experience in customer service, retail, or administrative roles
  • Ability to work collaboratively in a team setting
  • Strong written and verbal communication skills
  • Positive and proactive attitude


Woods & Co Recruitment is dedicated to fostering a diverse and inclusive workforce that appreciates all backgrounds and experiences. We welcome applications from individuals of all ages, genders, and abilities, including Aboriginal and Torres Strait Islander peoples, those from culturally and linguistically diverse backgrounds, and members of the LGBTQI community.



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