Client Support Specialist

3 days ago

Melbourne, Victoria, Australia Youth Projects Ltd Full time

About the Role

We are seeking a highly skilled and compassionate Client Support Specialist to join our team at Youth Projects Ltd. As a Client Support Specialist, you will play a critical role in delivering high-quality support services to individuals experiencing homelessness, AOD use, and/or poor mental health.

Key Responsibilities

  • Connect with existing and new service users to deliver high-impact support and create linkages with our clinical services
  • Assist in coordinating pathways out of homelessness and ensure clients are connected with the appropriate services to address their needs and barriers to health and housing outcomes
  • Work within a social model of health to form part of a multidisciplinary team approach to providing direct interventions and conducting referrals across a range of domains

Requirements

  • Certificated IV or Diploma qualifications in relevant AOD, community services and/or health related disciplines
  • Direct service working with clients experiencing multiple and complex needs
  • Knowledge and understanding of homelessness, housing and health sectors

About Us

Youth Projects Ltd is a primary health service that provides free healthcare and support to improve the physical, mental, and social well-being of individuals who are experiencing or at risk of experiencing homelessness. Our team works with individuals to identify goals and focus on harm minimisation, self-determination, and empowerment.

We are committed to being a child-safe organisation and have a zero tolerance for child abuse. All Youth Projects staff must undergo Police and Working with Children checks.

Why Work with Us?

  • Make a difference in the lives of individuals experiencing disadvantage and homelessness
  • Work in a dynamic and supportive team environment
  • Access to generous salary packaging and benefits
  • Opportunities for professional development and growth

What We Offer

  • Flexible work environment
  • Clinical supervision and management supervision every fortnight
  • Uncapped Employee Assistance Program
  • 17.5% Annual Leave Loading

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