Client Support Specialist

2 hours ago

Melbourne, Victoria, Australia Youth Projects Ltd Full time
About the Role

We are seeking a highly skilled and compassionate Client Support Worker to join our team at The Living Room. As a key member of our multidisciplinary team, you will play a critical role in delivering high-quality support to individuals experiencing homelessness, AOD use, and/or poor mental health.

As a Client Support Worker, you will be responsible for connecting with existing and new service users to provide tailored support and linkages with our clinical services. You will work closely with our team to ensure a safe and welcoming space for our service users and facilitate referrals across a range of domains.

Key Responsibilities
  • Deliver high-quality support to individuals experiencing homelessness, AOD use, and/or poor mental health
  • Connect with existing and new service users to provide tailored support and linkages with our clinical services
  • Work closely with our team to ensure a safe and welcoming space for our service users
  • Facilitate referrals across a range of domains
Requirements
  • Certificated IV or Diploma qualifications in relevant AOD, community services, and/or health-related disciplines
  • Direct service working with clients experiencing multiple and complex needs
  • Knowledge and understanding of homelessness, housing, and health sectors
About Us

The Living Room is a primary health service that provides free healthcare and support to individuals experiencing or at risk of experiencing homelessness. Our multidisciplinary team works with individuals to identify goals and focus on harm minimisation, self-determination, and empowerment.

We are committed to providing a judgement-free service that prioritises respect, client-centred care, and harm prevention. Our team is passionate about making a difference in the lives of our clients and providing pathways out of poverty.

What We Offer
  • Generous salary packaging
  • Access to meals and entertainment benefits and novated leasing (if desired)
  • Clinical supervision and management supervision every fortnight
  • Flexible work environment
  • Uncapped Employee Assistance Program
  • 17.5% Annual Leave Loading

We are an independent, registered charity that provides front-line support to young people and individuals experiencing disadvantage, unemployment, homelessness, and AOD issues. We are committed to diversity and believe that people from a range of backgrounds bring a variety of ideas, perspectives, and experiences that will enhance our effectiveness.

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