Hospitality Operations Director

2 weeks ago


Brisbane, Queensland, Australia TGI Fridays Full time
About the Role

We are seeking a seasoned Venue Manager to oversee the front-of-house operations in our bustling Brisbane and Gold Coast locations. As a key member of our management team, you will be responsible for driving sales growth, controlling costs, and delivering exceptional customer experiences.

Responsibilities:
  • Manage a team of up to 30 staff, including training, rostering, and on-shift supervision.
  • Lead the FOH operational facets of the business, ensuring seamless execution and compliance with OH&S and Food Hygiene procedures.
  • Identify opportunities to boost revenue while maintaining cost control.
  • Promote superior service quality to guarantee outstanding guest experiences.
  • Maintain a positive working environment, setting a strong example as a senior restaurant leader.
About You

To succeed in this role, you'll need:

  • A minimum of 2-3 years' experience in high-volume restaurant environments.
  • Demonstrated leadership skills, with a focus on customer service and staff development.
  • The ability to work productively during busy periods, including weeknights and weekends.
  • Australian Working Rights.
What We Offer

We provide a comprehensive 'Manager in Training' program and invite participation in our generous Management Incentive Scheme, offering uncapped profit share earnings potential. This is an exciting opportunity to join a leading international hospitality brand and manage a brand-new venue with a large team.

Expected Salary: $73,000 - $80,000 per annum, depending on experience.



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