Technical Documentation Specialist
5 days ago
At our food manufacturing facility, we empower our customers to create exceptional culinary experiences.
We combine a proud legacy with a commitment to innovation and excellence. For you, it means unique career opportunities where you can learn from talented and passionate people.
About the Role
Job Description:
As a Technical Writer, you will play a critical role in creating clear, user-friendly documentation that supports compliance, training, and operational excellence across our operations. You'll work closely with cross-functional teams to turn complex processes into accurate, practical documentation.
This is an exciting opportunity to influence safe work practices, drive process consistency, and contribute to audit readiness and team capability. The role is ideally suited to someone who thrives in a structured, fast-paced environment and has a talent for simplifying technical information.
Key Responsibilities:
- Draft, edit, and format Standard Operating Procedures (SOPs), technical manuals, and work instructions
- Ensure documentation meets regulatory standards (e.g. HACCP, ISO), and internal templates
- Create visual aids such as process flows and schematics to support understanding
- Maintain document version control and ensure accessibility across the business
- Collaborate with Operations, QA, Engineering, Reliability, and Safety teams to capture best practice
- Identify outdated or missing documents and lead continuous improvement initiatives
- Partner with People & Culture to support onboarding and training delivery through quality documentation
- Contribute to audit readiness and compliance by ensuring documentation accuracy and accessibility
Required Skills and Qualifications:
- Tertiary qualifications in Engineering, Science, Communications, or a related field
- Experience in technical writing, ideally within manufacturing or regulated environments
- Proven ability to translate complex processes into clear, user-friendly documentation
- High-level written English skills with excellent attention to detail
- Proficiency with Microsoft Office and document control systems
- Experience interpreting technical diagrams and developing visual content
- Ability to work cross-functionally and engage with stakeholders at all levels
- Certificate IV in Training & Assessment (desirable but not essential)
Why Join Us?
Shape the Future of Food Manufacturing: We are committed to delivering high-quality products that meet our customers' expectations. As a Technical Writer, you will have the opportunity to contribute to this goal.
Learn and Grow: If you're driven, curious, and eager to innovate, we will provide the experiences, support, and autonomy to help you perfect your craft.
Thrive in a Collaborative Culture: We believe in teamwork and collaboration. As a Technical Writer, you will be part of a dynamic team that values open communication and mutual respect.
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