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Customer Relationship Specialist
2 weeks ago
We are seeking a skilled Customer Service Representative to join our dynamic Contact Centre team.
This is a fantastic opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.
Main Responsibilities:- Provide advice, assistance, and support to customer enquiries on behalf of a State Government Department.
- Foster strong relationships with customers to resolve issues and improve their overall experience.
As a key member of our team, you will be responsible for handling a high volume of customer calls, emails, and other inquiries in a professional and courteous manner.
You will work closely with colleagues to ensure seamless service delivery and contribute to the development of process improvements.
About Our TeamWe are a dedicated team of professionals who are passionate about providing excellent customer service. We value diversity, inclusion, and respect in all aspects of our work.
Ours is a collaborative environment where we support each other's growth and development, promoting a positive and productive workplace culture.
Benefits and OpportunitiesWe offer a range of benefits and opportunities to support your career development and wellbeing, including:
- A comprehensive training program to help you develop new skills and advance your career.
- A supportive team environment that fosters collaboration and mutual respect.
- A flexible working arrangement to balance your work and personal life.
We are committed to creating a safe and inclusive workplace where everyone feels valued and respected. If you are passionate about delivering exceptional customer experiences and contributing to a dynamic team, we encourage you to apply for this exciting opportunity.