Global Hospitality Leader

3 weeks ago


Port Douglas, Queensland, Australia Marriott International Full time

About the Role

Sheraton Grand Mirage Port Douglas is part of the Marriott International Group, a global hospitality company with 8,500 properties and 31 brands. We are seeking an experienced Duty Manager to lead daily Front Office operations and work alongside other teams to deliver exceptional guest experiences.

Responsibilities

  • Coordinating Front Office daily operations to exceed guest needs and enhance satisfaction.
  • Delivering team training and motivating team members to improve skills.
  • Calmly and professionally taking the leadership role in emergency situations and assisting in investigations.
  • Undertaking hotel inspections to identify areas for improvement.
  • Ensuring accuracy in guest billing.

Requirements

  • Experience in an International standard 4 or 5 star Hotel.
  • Demonstrated experience in leading and motivating a team.
  • Proven ability to deliver exceptional guest experiences.
  • High School certificate or equivalent qualification.
  • Tertiary Qualification (desirable).

What We Offer

  • Unlimited career opportunities.
  • Free on-site car parking.
  • Uniforms provided and laundered.
  • Discounted meals.
  • Active Social Club.
  • Generous accommodation discounts at Marriott International Hotels and Resorts.

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