Hospitality Administration Coordinator

3 weeks ago


Brisbane, Queensland, Australia Pinnacle People Permanent Full time

We are seeking a skilled Hospitality Administration Assistant to support our team in various duties.

Key Responsibilities:

  1. Manage end-to-end recruitment and skills testing processes.
  2. Collaborate with Supervisors and other key staff to ensure smooth operational activities.
  3. Plan and coordinate the rosters of casual staff at third-party work sites.
  4. Provide exceptional service by managing high-volume incoming calls.
  5. Anticipate challenges and develop solutions to support team objectives.
  6. Prepare comprehensive reports, including shift confirmations and coverage requirements.

Requirements:

  1. Proven experience in the hospitality or customer service industry, preferably in a Front of House (FOH) role within a restaurant or hotel environment.
  2. Strong computer skills, including proficiency in Outlook and other Microsoft Office applications.
  3. Excellent organizational and multitasking abilities.
  4. Ability to work a rotating roster, including one Saturday per month.
  5. Exceptional communication and interpersonal skills.
  6. Capacity to work independently and as part of a team.
  7. Attention to detail and accuracy.


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